Terms & Conditions

Joanne Sotelo MD LLC dba The Harmonized Healer

Effective Date: January 1, 2026

Welcome to The Harmonized Healer, operated by Joanne Sotelo MD LLC ("Company," "we," "our," or "us"). These Terms & Conditions govern your use of our website, coaching services, educational content, workshops, retreats, digital resources, and SMS communications.

By accessing or using our website or services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

Company Information

Joanne Sotelo MD LLC
Doing Business As: The Harmonized Healer

Website: https://theharmonizedhealer.com

Email: [email protected]

Phone: (832) 265-5748

Location: Georgetown, Texas, USA

Website Use

You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation or security of the website.

You agree not to:

Attempt unauthorized access to the website or its systems.

Upload malicious software or harmful code.

Disrupt or interfere with website functionality.

Copy, reproduce, distribute, or modify website content without prior written permission.

Use the website for unlawful or fraudulent purposes.

Our Services

The Harmonized Healer provides educational and wellness services, which may include:

Individual coaching

Group coaching programs

The GYM membership

The 12-Week Coaching Program

Workshops

Retreats

Educational resources

Digital products

Speaking engagements

Wellness content

Customer support

The Harmonized Healer 12-Week Coaching Program includes 10 Category 1 CME (continued medical education) credits for all the mentioned professions.

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

Payments

Payment is required for paid services, coaching programs, retreats, workshops, memberships, and digital products unless otherwise stated.

Prices are subject to change without notice.

Any applicable cancellation, refund, or payment policies will be communicated at the time of purchase.

SMS Messaging Program

If you voluntarily provide your mobile phone number and opt in through our website or registration forms, you consent to receive SMS (text) messages from Joanne Sotelo MD LLC (The Harmonized Healer).

Our SMS communications may include:

Appointment reminders

Coaching communications

Workshop reminders

Retreat updates

Program notifications

Customer support

Educational resources

Promotional messages (only if separate marketing consent has been provided)

Message frequency varies.

Message and data rates may apply.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP

After opting out, you will receive one final confirmation message. No additional SMS messages will be sent unless you opt in again.

Help & Support

For assistance, reply:

HELP

Or contact us directly:

Email: [email protected]

Phone: (832) 265-5748

Website: https://theharmonizedhealer.com

Message & Data Rates

Standard message and data rates may apply based on your mobile carrier and service plan.

Carrier Liability

Wireless carriers are not responsible for delayed or undelivered messages.

Eligibility

You must be at least 18 years of age to purchase coaching services, enroll in programs, participate in retreats, or opt into SMS communications.

Consent

Providing consent to receive SMS communications is voluntary.

Your consent is not a condition of purchasing any product or service.

Marketing text messages are only sent to individuals who have separately opted in to receive promotional communications.

Intellectual Property

All content on this website, including but not limited to:

Text

Graphics

Logos

Branding

Images

Videos

Downloads

Worksheets

Program materials

Course content

Educational resources

is the intellectual property of Joanne Sotelo MD LLC (The Harmonized Healer) and is protected by applicable copyright and trademark laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

Educational Disclaimer

The information provided through this website, coaching programs, workshops, retreats, memberships, and educational materials is intended for educational and informational purposes only.

Nothing contained on this website constitutes:

Medical advice

Psychiatric treatment

Psychological therapy

Legal advice

Financial advice

Although Dr. Joanne Sotelo is a Board Certified Psychiatrist, coaching services are educational and focused on personal and professional growth. Participation in coaching does not establish a physician-patient relationship.

Participation in coaching programs, workshops, retreats, or educational services does not establish a physician-patient relationship, therapist-client relationship, or any other licensed healthcare relationship.

Always consult your own qualified healthcare provider regarding medical or mental health concerns.

Limitation of Liability

To the fullest extent permitted by law, Joanne Sotelo MD LLC (The Harmonized Healer) shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of this website, participation in our programs, or reliance on information provided through our services.

Your use of this website and our services is at your own risk.

Third-Party Websites

Our website may contain links to third-party websites or services for your convenience.

We are not responsible for the content, privacy practices, or policies of those third-party websites.

Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Please review our Privacy Policy here:

https://theharmonizedhealer.com/privacy-policy

Changes to These Terms

We may revise these Terms & Conditions from time to time.

Any updates will be posted on this page with a revised Effective Date.

Continued use of the website after changes have been posted constitutes your acceptance of the updated Terms.

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.

Contact Us

If you have questions regarding these Terms & Conditions, please contact us:

Joanne Sotelo MD LLC
The Harmonized Healer

Website: https://theharmonizedhealer.com

Email: [email protected]

Phone: (832) 265-5748

Location: Georgetown, Texas, USA